My Countryside Program Terms

Effective October 24, 2026

My Countryside is the free customer account and reward points program of Countryside Quilts®, owned and operated by Countryside General Stores LLC, 2117 Missouri Blvd, Jefferson City, MO 65109 ("we," "us"). By joining My Countryside, earning reward points at our register, or using reward points, you agree to these terms. They work alongside our Terms of Service, Privacy Policy and Refund Policy.

1. Who can join

  • My Countryside is free and open to people 18 and older in the United States.
  • One account per person. A phone number or email address can belong to only one account.
  • You can earn reward points at our register with just your name and phone number. My Countryside is where you see and spend them online.

2. Earning reward points

  • You earn reward points on what you actually pay for merchandise, sewing machine service and repairs, and longarm quilting, in our Jefferson City store and on countrysidequilts.com.
  • Points are not earned on sales tax, shipping charges, the purchase of gift cards, or the part of a purchase paid with reward points or store credit.
  • Store purchases count when your name and phone number are on the sale, or when you add the receipt to My Countryside within 30 days of the purchase. Website orders count once your email is confirmed in My Countryside.
  • Points usually appear within a few days. If points are missing, contact us within 30 days of the purchase.

3. Using reward points

  • Reward points come off a purchase like a coupon, before tax, at our register or with one button on our website.
  • At the register we may ask for photo ID before points are used, to protect your account.
  • Points cannot be used for sales tax, shipping charges, or to buy gift cards.
  • We set how many points it takes to equal a dollar, and how many points each purchase earns. We may change those rates at any time, including for special events and promotions. The value shown in your account at the time you use points is the value that applies.

4. Points have no cash value

  • Reward points are a promotional benefit we offer. They are not money, property, or a gift card, and they have no cash value.
  • Points cannot be exchanged for cash, sold, transferred, combined with another person's points, or left to anyone.

5. Expiration

  • Reward points expire if your account has no purchases and no points used for 12 months in a row.
  • Points also end when an account is closed, by you or by us.

6. Returns, refunds and corrections

  • When an item is returned or refunded, the points it earned come back off your account. This can leave a negative balance, which future purchases will bring back up.
  • When an item you paid for with points is returned, the points go back on your account. They are not refunded as cash.
  • If points are added or taken off by mistake, including by a system error, we may correct the balance.

7. Your account

  • Keep your username and password private. You are responsible for what happens under your account.
  • Keep your phone number and email current. If you change your phone number, we will update it in person at the register after confirming it is you, or you can change it in your own profile.
  • You can close your account at any time by calling or visiting us.

8. Misuse

We may suspend or close an account, and cancel its points, if we believe it has been used for fraud, abuse, false information, buying for resale, selling or trading points, or anything else that breaks these terms. Our decision on misuse is final.

9. Changes to the program

  • We may change these terms, the way points are earned or used, or any benefit of My Countryside at any time. Changes take effect when posted on this page. Using My Countryside after a change means you accept it.
  • We may end My Countryside. If we do, we will post notice on this page at least 30 days ahead, and you can use your points until the end date.

10. Your privacy

We never sell your information. We use what you give us to run your account, your reward points and your orders and services. We do not send you newsletters or ads unless you ask for them in your account. You can see the information we hold about you in My Countryside. Details are in our Privacy Policy.

11. Limits

My Countryside is offered as is. To the extent the law allows, we are not responsible for points that are lost, delayed or not credited because of system problems or information that was wrong or incomplete, and our responsibility for any claim about the program is limited to restoring the points involved. Some states do not allow certain limits, so they may not apply to you.

12. Missouri law

These terms are governed by the laws of the State of Missouri. Any dispute about My Countryside will be handled in the state or federal courts serving Cole County, Missouri, or in small claims court.

Questions

Call us at (573) 616-1670, email support@countrysidequilts.com, or stop by 2117 Missouri Blvd, Jefferson City, MO 65109 (Wednesday to Friday 9 to 6, Saturday 9 to 5).