Shipping policy

Countryside General Stores, LLC / Countryside Quilts®
Effective Date: September 27, 2026

Where We Ship

We ship to street addresses in the United States. We are not able to ship to P.O. boxes, APO/FPO addresses, or addresses outside the United States.

Carrier

Orders ship by FedEx Home Delivery, with one tracking number from our fulfillment center to your door.

Processing Time

Most orders ship within 1–2 business days after they are placed and verified. Business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays begin processing the next business day.

Every online order is reviewed before it ships. An order held for verification ships once it is verified, as described in our Terms of Service.

Shipping Costs

Shipping charges are calculated at checkout based on your order and delivery address, and are shown before you pay.

Tracking

When your order ships, you will receive a confirmation email with your FedEx tracking number. Tracking usually updates within 24 hours of shipment.

Orders in More Than One Package

Some orders include items that ship from different locations. When that happens, your order may arrive in more than one package, each with its own tracking number. You are not charged extra shipping for a split shipment.

Ground-Only Items

Some products, such as certain cleaning and soaking products, are regulated for shipping and can travel only by ground. These items ship by ground within the United States only.

Delays

Delivery times are estimates, not guarantees. If your shipment is delayed beyond the expected timeframe, we will let you know. You may choose to wait for it or request a full refund.

Address Accuracy

Please double-check your shipping address at checkout. We ship only to the address entered with your order and cannot redirect a package once it has shipped. If you notice an error, contact us right away at support@countrysidequilts.com or 573-616-1670; we will correct it if the order has not yet shipped.

Lost, Missing, or Misdelivered Packages

If your tracking shows delivered but you did not receive your order, or it went to the wrong address, see "Orders Not Received or Delivered to the Wrong Address" in our Refund Policy. In most cases we will reship your order.

Marketplace Orders

Orders placed through a marketplace such as Walmart ship under the same terms, and tracking is provided through that marketplace.